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Myntra Return & Refund Policy

Myntra's returns and exchange policy gives you an option to return or exchange items purchased on Myntra for any reason within the specified return/exchange period (check the product details page for the same). It is important that you don't use the product and preserve its original condition, tags, and packaging. There are two ways to return the product to us:
  • Pick up: In most locations, Myntra offers a free pick up service. They will see a pickup option when you submit a return request.
  • Self-Ship: If they don't offer a pick up at your location, they will credit the shipping costs in the form of Myntra credits provided the product meets the return policy and you have shared scan copy of the courier receipt with the company.
During Pick Up, the delivery agent may do a quality check on the return. For a successful pick up, a doorstep refund is initiated for the return amount into the refund mode selected at the time of initiating the return request. This doorstep refund may not be applicable for some pin codes in which case refund will be initiated after the product has been received at the warehouse and has passed a quality check. If the picked up product does not pass the quality check, it shall be shipped back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. The Help Center can be reached by clicking the “Contact Us” link. There is a number of FAQs that are answered with solutions. You can go through the list of questions and see the solution. If the query/problem remains unresolved, you can contact the customer care on +91-80-61561999.
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